Privacy Policy for Bath Tune-Up

PRIVACY POLICY

Effective Date: March 24, 2026

Bath Tune-Up (“we,” “us,” “our,” or “Company”) explains below how we collect, use, and protect personal information.

Contact: [email protected] | 973-521-0688 | 1285 Broad St., Bloomfield, NJ 07003


What information is collected

We may collect the following information when you visit our website, submit a form, request an estimate, schedule an appointment, or communicate with us:

Information you provide:

  • Name

  • Email address

  • Phone number (including mobile number)

  • Home/property address

  • Project details, photos you send us, and service preferences

  • Communication history (emails, texts, call notes)

Information collected automatically:

  • IP address

  • Device type and browser type

  • Pages viewed, links clicked, time spent on pages

  • Approximate location (derived from IP address)

  • Cookie identifiers and similar tracking data


How user data is used

We use personal information for the following business purposes:

  • To provide estimates, consultations, and remodeling services

  • To schedule appointments and coordinate your project

  • To send service notifications (appointment confirmations, reminders, project updates)

  • To respond to questions and provide customer support

  • To send marketing communications where permitted by law (and where you have provided consent when required)

  • To operate, maintain, and improve our website and services

  • To measure and improve advertising performance and lead quality

  • To comply with legal obligations and protect our rights


SMS opt-in details

If you provide your mobile phone number, you may receive text messages from Bath Tune-Up.

How you opt in:

  • By submitting a website/contact/estimate/appointment form that includes a phone number field

  • By selecting an SMS/text consent checkbox (when presented)

  • By requesting text updates during a call, email, or in-person conversation

  • By replying to our messages or otherwise confirming you want text communication

What we text about:

  • Appointment confirmations and reminders

  • Project updates and service notifications

  • Customer service responses and follow-ups

  • Marketing/promotional messages only where permitted by law and based on your consent when required

Message frequency: Varies based on your interaction and project status.
Opt-out: Reply STOP at any time to unsubscribe.
Help: Reply HELP or email [email protected].
Rates: Message and data rates may apply.
Consent: SMS consent is not a condition of purchase.


Cookie & tracking practices

We use cookies, pixels, and similar technologies to support website functionality, analytics, and advertising.

Examples of what these tools do:

  • Remember preferences and improve site performance

  • Understand how visitors use our website (analytics)

  • Measure lead conversions and ad effectiveness

  • Help show relevant ads to people who previously visited our site

You can control cookies through your browser settings (block/delete cookies). If you disable cookies, parts of the site may not function properly.


Data security and handling

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.

  • Access is limited to staff and service providers who need the information to perform their duties

  • We use secure systems and controlled access practices

  • We require vendors who process data for us to protect it appropriately

No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.


User rights

Depending on where you live, you may have rights regarding your personal information, including:

  • The right to request access to the information we have about you

  • The right to request correction of inaccurate information

  • The right to request deletion of information (subject to legal/contractual retention requirements)

  • The right to opt out of marketing communications

To make a request, contact us at [email protected] or 973-521-0688.


Mobile info sharing statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
We do not sell or rent your mobile number. We may share your mobile number only with service providers who help us deliver text messages (for example, messaging platforms) and only as necessary to provide those services.


Contact

Bath Tune-Up
1285 Broad St.
Bloomfield, NJ 07003
Phone: 973-521-0688
Email: [email protected]